Frequently Asked Questions – AutoTek Automotive Service & Repair

Many drivers in Raleigh and the surrounding areas turn to AutoTek because we offer accurate diagnostics, top quality repairs, and straightforward advice you can trust. Our team of ASE certified technicians uses modern equipment to deliver repairs and maintenance that meet or exceed industry standards. Whether you live in Raleigh, Garner, Cary, Clayton, or Wake Forest, you can count on AutoTek for service done right.

If your brakes are noisy, grinding, or feel weak when stopping, bring your vehicle to AutoTek for a full brake inspection. We handle brake pad replacement, rotor service, and complete brake system repair for all makes and models. When you experience squeaking, grinding, vibration, or soft pedal pressure, don’t wait—come in so we can restore your brakes and help keep you safe on the road.

Trust is earned. At AutoTek Automotive Service & Repair, we:

• Provide a written estimate before any work begins
  
• Explain needed repairs in clear, plain language so you understand what’s wrong and why it needs fixing
  
• Use OEM or high-quality trusted brand parts whenever possible
  
• Show you evidence of worn or damaged components when available so you see the problem yourself

That’s why so many drivers throughout Raleigh, Cary, Wake Forest and nearby communities rely on AutoTek for honest, reliable auto service.

Yes. Routine maintenance—such as oil changes, fluid checks, filter replacements and periodic inspections—helps your vehicle run smoothly, avoids unexpected breakdowns, and prolongs its life. At AutoTek we’ll review your vehicle owner’s manual recommendations and help set up a maintenance plan that makes sense based on how and where you drive around the Raleigh area.

It depends on your vehicle and driving habits. Many modern vehicles need an oil change every 5,000 to 7,500 miles (or per the manufacturer’s recommendations). At AutoTek we check your owner’s manual and recommend the interval that fits your car and driving conditions. Whether you commute daily in Raleigh or travel to surrounding areas such as Garner or Cary, we’ll make sure your engine stays protected.

A check engine light can indicate many things — from something minor like a loose gas cap to something more serious like an engine or emissions issue. Don’t ignore it. Bring your vehicle to AutoTek and we will run a diagnostic scan to identify the cause, explain what we find, and recommend the right repairs. Taking care of issues early can help you avoid bigger, more expensive problems later.

If you hear squeaking, that often means your brake pads are worn and need replacement. Grinding usually means the pads are gone and the metal backing is contacting the rotors — which is a serious safety risk. At AutoTek, we perform a full brake system inspection, replace necessary components, and get you back on the road safely and quickly.

Repair costs can vary depending on labor rates, parts quality, and warranties. At AutoTek we believe in fair, transparent pricing. You always get a clear estimate that explains what you are paying for and why. We use only trusted parts and stand behind our work, so you get long lasting results and value for your money.

It depends on the job:

• Oil changes or simple brake jobs — often completed the same day
  
• Diagnostics — depends on how complex the issue is
  
• Engine, transmission, or major repairs — may take longer if special parts are needed

We’ll always give you an upfront time estimate and keep you updated if anything changes.

Yes. AutoTek stands behind every repair. We offer both parts and labor warranty so you have peace of mind after you leave our shop. If anything is not right, we will make it right.